Privacy Policy

Last Updated: 2/8/2026

At qalalam.ae, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services. By accessing or using this website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information
When you contact us, request our services, or submit a form, we may collect personal details such as:

  • Full name
  • Email address
  • Phone number
  • Passport or visa-related details (only when required for service delivery)
  • Any other information you voluntarily provide

b. Technical & Usage Information
We may automatically collect certain technical data, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the website
  • Cookies and similar tracking technologies

2. How We Use Your Information

Your information may be used for the following purposes:

  • To provide and manage our administrative, business, and government-related services
  • To respond to inquiries and communicate with you
  • To improve website functionality and user experience
  • To comply with legal or regulatory obligations
  • To send service-related updates, when permitted

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website performance, analyze traffic, and understand user behavior. You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

4. Sharing of Information

We do not sell or rent your personal data. Your information may be shared only in the following cases:

  • With trusted third parties necessary to deliver the requested services
  • With government authorities or regulatory bodies when legally required
  • In connection with business transfers, mergers, or restructuring

All third parties are required to handle your data securely and lawfully.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal data
  • Request correction or update of inaccurate information
  • Request deletion or restriction of your data, where legally permitted

Requests can be made by contacting us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites, and we encourage you to review their privacy policies separately.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of this policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:

Contact us – QASER ALALAM Co. — Industrial Mechanical Seals & Wastewater Treatment Solutions | UAE
Address: Sharjah, United Arab Emirates